Since reopening, we have received positive feedback from our members who have recently visited the centre.

“I did my 2nd booked lane swim today since March! Used to go 3 times a week before Covid without fail. I have say the organisation & safety of your slick operation made me feel I had nothing to worry about! That feeling of being back in the pool again is AMAZING! Could have stayed there all day! Go you guys!” – Fiona

“I really want to congratulate & thank you all for your efforts on reopening the centre. Although it’s early days, you’re doing a fantastic job keeping things running.  Word needs to get round that the centre is a safe place & classes are running successfully.  I’ve been hugely impressed. Thank you.” – Susie

“Just to say a big thank you to all staff for ensuring that our phased return to Leisure at is a safe one and that the centre is looking really clean and lovely to be in! I really just wanted to say a BIG thank you. I’ve really missed the normal routines and it’s wonderful to begin a small return even if it’s the new normal! Well done from a grateful member!” – Kathy
“Honestly amazing. Well organised and thought through. Felt very safe and it was lovely to have freedom to work out in different areas of the gym. Well done!” – Hannah

“The gym is so clean, I was so impressed! And they have put so many steps in place to ensure everyone stays safe. Made me feel so at ease and I’ve been back multiple times since and told everyone how impressed I was!” – Abby

“Really happy coming back, hand sanitizers and sprays and towels always available and well spread around! Thanks!” – Natalie

“Lots of cleaning equipment, well spaced out fitness equipment and friendly staff (as always). Leisure at have perfectly balanced safety and the familiarity of what made the centre great before lockdown. Well done and thank you!” – Matt

“Good social distancing, and cleaning products to use, plenty of hand gel. Enjoying the Pilates classes with Louise, yoga with Brian and active circuits with Faiz and Mark. Just really happy to be back.” – Kath

“Great set up today, thank you, and don’t change the booking system, works brilliant.” – Dan

“It was lovely to be back in the pool, felt safe too.” – Susan

“I went for a swim this morning and again like with the gym, I was impressed with the set up.” – Claire

“Just returned from my 1st visit to the gym after lockdown – a little cautious attending as I’m one of your more mature members! You’ve all done a superb job in meeting all coronavirus requirements and I felt entirely safe in the gym and extended gym area. Well done!” – John

“Really well organised to handle CV19 restrictions” – Alex

“Active Circuits was excellent and enjoyable. First time for the instructor, he was great.”

“Since reopening I have been very impressed with the measures in place to maintain visitor safety. At no point do I feel I am at risk. Well done!” – Chris

“Class was so well organised with all equipment ready and cleaning stuff to hand.” – Jackie

“It was spotless. Well done to all of the staff at the centre, your efforts to keep us all safe are very much appreciated.” – Keith

“So happy to be back! Very well organised.” – Joanna

“I’ve not done Pilates before, thoroughly enjoyed it. Safety for us was tops. They couldn’t have done any more. Well done management and staff.” – May

“Just home from the pilates class this morning. I was nervous about coming but plenty of space in the cricket hall and easy to social distance from others. Thank you and well done for organising everything.” – Nicky


If you have visited Leisure at Cheltenham recently, we would love to hear your thoughts.

You can feedback to us via the Leisure at Cheltenham app or by emailing us at customerservices@cheltenhamtrust.org.uk.